An activity is any tour, experience, or event you sell — a canoe rental, a sunset cruise, an escape room. (Your account may label these differently, such as "Experiences," "Tours," or "Rentals," if you've requested custom wording.) This guide walks you from a new activity to a live, bookable one.

Two ways to add an activity

From Setup Build what you sell Activity Settings:

• Create a new activity — build from scratch. Best when the new experience has little in common with anything you already offer.
• Copy an existing activity — open the activity, select the three-dot menu, and choose Duplicate. The copy is named with "- Copy" on the end and starts as a Draft with no dates or times. It carries over the photos, ticket types, pricing, add-ons, resource requirements, and waivers. It does not carry over timeslots or dates, custom field assignments, or message template links, so add availability before you publish.

Set the basic settings

Every new activity needs a few things defined before it can take bookings:

• Basic info — the name, duration, and pricing details.
• Descriptions — what you tell shoppers about the experience, including a location description (a short note about where it takes place, shown on your booking site — separate from your global Locations and from pick-up locations).
• Policies — activity-specific policies and notes for customers.
• Advanced — activity-specific rules for more advanced features.

You can edit any of these later — for example, changing the location description under Description, or changing a start time under Dates & Times for one date or across dates (see Create booking availabilities).

Activity statuses

Each activity moves through a lifecycle:

• Draft — where every new activity starts, still under construction and not bookable.
• Unlisted / Private — hidden from your public widget, but logged-in team members can view and book it. Ideal for private events or manual-only bookings.
• Live — fully built, visible, and bookable on your widget by customers and team alike.
• Archived — an activity you've retired.

Publish it

Before an activity can go Live, complete the prerequisites:

1. Create (or copy) the activity.
2. Set its basic settings.
3. Add photos — at least one hero and one gallery image.
4. Create booking availabilities.

With those in place, set the status to Live and customers can book.

Change the order of your activities

Go to Setup → Build what you sell → Activity Settings and select Reorder. Drag the activities into the order you want, then select Done. The order applies wherever your activities are listed, including your booking widgets.

Frequently asked questions

Related

• Add photos to an activity
• Create booking availabilities