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Availability & capacity

Control how many guests you can sell and when: availability, booking restrictions, timeslots, and the four ways to set capacity.

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Availability vs. capacity

The difference between capacity (the maximum you can sell) and availability (what's left after bookings, holds, and blackouts) — how each is calculated, what "holds" are, and where you see both in TripWorks.

Updated November 6th, 2026
Create booking availabilities

Availabilities are the dates and times an activity is open for booking. Create them per activity, set how they repeat, bulk-edit, and catch expiring ones.

Updated November 5th, 2026
Booking restrictions

Create reusable per-activity booking rules covering party size, auto-close cutoffs, advance windows, seats-left countdowns, and sold-out messages.

Updated November 5th, 2026
Capacity: by resources

The By resources capacity model ties availability to the boats, guides, kayaks, or rooms you assign — a timeslot is bookable only while those resources are free. Covers assignment priority, daily cutoff, a max ceiling, and blackouts.

Updated October 24th, 2026
Capacity: per ticket type, per timeslot

The Per ticket type, per timeslot capacity model gives each ticket type its own seat pool in every timeslot — so you can cap adults, children, and other types independently. When to use it and how it differs from a single shared pool.

Updated October 24th, 2026
Capacity: per timeslot

The Per timeslot capacity model caps total seats per timeslot regardless of ticket type — ideal for a fixed-seat vehicle or venue. Includes channel ticket caps to hold back seats from e-Commerce or resellers.

Updated November 5th, 2026
Capacity: unlimited

The Unlimited capacity model sells every timeslot without a cap. When it's the right choice for large venues and self-guided experiences — and when to switch to a capped model instead.

Updated October 24th, 2026
Customize how timeslots appear

Rename a timeslot with an availability label, add a public note guests see while booking, and set a custom message for closed dates instead of a blank calendar.

Updated November 10th, 2026
Set activity capacity limits

Choose how TripWorks tracks and limits seats for an activity — Unlimited, Per timeslot, Per ticket type, or By resources — plus overbooking, how availability rolls up across ticket types, and the booking-restriction gotcha to watch for.

Updated November 6th, 2026

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9 articles

Availability vs. capacity

Create booking availabilities

Booking restrictions

Capacity: by resources

Capacity: per ticket type, per timeslot

Capacity: per timeslot

Capacity: unlimited

Customize how timeslots appear

Set activity capacity limits

Still stuck?