What is All-Inclusive Pricing?
All-inclusive pricing displays the complete ticket price—including all fees and surcharges you've configured—from the very start of your checkout process. Instead of surprising customers with additional charges at the end, they see the full price upfront.
Example:
Without all-inclusive pricing:
- Ticket shown: $50.00
- At checkout: $50.00 + $7.50 in fees = $57.50 total
With all-inclusive pricing:
- Ticket shown: $57.50 (includes all fees)
- At checkout: $57.50 total
Why Do I Need This?
Regulatory Compliance
Price transparency laws in various jurisdictions (including California SB-478, FTC guidelines, and EU consumer protection laws) now require businesses to display the total price including all mandatory fees upfront. Hidden fees added at checkout can result in:
- Legal penalties and fines
- Customer complaints and chargebacks
- Damage to your business reputation
Better Customer Experience
Even beyond legal requirements, all-inclusive pricing improves trust with your customers by eliminating surprise charges. Customers appreciate knowing the real price from the start.
What Fees Are Included in All-Inclusive Pricing?
When you enable all-inclusive pricing, the displayed ticket price will include:
- Any fees absorbed by the customer
- Any surcharges marked for "Display All-Inclusive Pricing" (in Tax & Surcharge Settings)
How Does It Work?
- You enable Display All-Inclusive Pricing in your E-Commerce Settings
- You choose which specific fees/surcharges to include by checking Display All-Inclusive Pricing on individual fee records in Tax & Surcharge Settings
- TripWorks automatically calculates and displays the all-inclusive price throughout your booking widget
- Customers see the full price from the start—no surprises at checkout
Do I Have to Use This?
All-inclusive pricing is optional, but we recommend enabling it if:
- Your business operates in California or other jurisdictions with price transparency laws
- You want to provide a better, more transparent customer experience
- You want to avoid potential legal issues related to hidden fees
Next Steps
Ready to enable all-inclusive pricing? See our guide: How to Enable All-Inclusive Pricing
Have questions? Contact our support team at support@tripworks.com