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Change your profile picture and personal settings

Update your photo, name, phone, notifications, password and sign-in email on Your settings, opened from your name in the account menu.

Written By Melanie Gannone (Super Administrator)

Updated at November 10th, 2026

Your profile picture, name, and contact details are personal to your own TripWorks login. They're how teammates recognize you on schedules, manifests, and bookings. You manage them, along with your notifications and sign-in, on the Your settings page.

Open Your settings

  1. Select your picture at the right end of the menu (or at the bottom, if your menu is on the left).
  2. Select your name and photo at the top of the account menu.

Your settings opens on the Profile tab.

TripWorks profile settings before and after: the old Your Profile Settings page with Basic Info, Alerts, Groups, Change Email and Change Password tabs, above the new Your settings page with Profile, Notifications, AI and connections, Preferences, Sign-in and security, Permissions and Change history
The previous profile page (top) and the new Your settings page (bottom).

Change your profile picture

  1. On the Profile tab, select the photo box next to Photo (it says Add a photo if you don't have one yet).
  2. Choose a JPG or PNG up to 5 MB. A square image works best, and you can crop it before saving.

To take your picture off, use the remove button on the photo. This changes only your picture. To update company-wide branding, see General company settings.

What else is on Your settings

  • Profile. Your first and last name, title, mobile phone, and the Color on manifests that marks you on schedules. Select Save changes when you're done. Your email shows here too, with a Change link.
  • Notifications. Choose which alerts reach you and where: email, SMS, or in-app. Changes save on their own.
  • AI & connections. Connect an AI assistant to your login, and add your schedule to Google, Apple, or Outlook Calendar.
  • Preferences. Choose your start page, whether to show setup tasks, and whether incoming call pop-ups appear. Your time zone is detected from where you last signed in.
  • Sign-in & security. Change your password, change your sign-in email, and see where you're signed in. Sign out of anything you don't recognize.
  • Permissions. A read-only list of what you can do in TripWorks and which permission group gives you each one.
  • Change history. A record of the changes you've made.

Change your password

  1. Open Your settings and go to Sign-in & security.
  2. Select Change password.
  3. Enter your current password and your new one twice (at least 8 characters), then select Update password.

Changing your password also signs your login out of the TripWorks app on your phones, so sign in again there with the new one. Forgot your current password? See Reset your password.

Examples

  • Put a face to your name on the schedule. Add a square photo so guides and front desk staff recognize you on manifests.
  • Stop email alerts but keep them in the app. On Notifications, turn off email for the alerts you don't need in your inbox.
  • Check what you're allowed to do. Open Permissions to see which group gives you access to refunds before asking an admin.

Frequently asked questions

Does this change my company logo?

No. Your profile picture is personal to your login. Company branding is set separately in General company settings.

Where do I find my profile settings?

Select your picture in the menu, then your name and photo at the top of the account menu. That opens Your settings.

Where did the Alerts, Groups, Change Email and Change Password tabs go?

They're all on Your settings under new names. Alerts are on Notifications, your groups are on Permissions, and email and password changes are on Sign-in & security.

How do I change the email I sign in with?

Go to Your settings, then Sign-in & security, and use the Email card. See Change your login email.

Can I change my own permissions here?

No. The Permissions tab only shows what you have. An account admin changes permission groups. See Permission groups.

Can I change my time zone?

Your time zone is detected from where you last signed in, so there's nothing to set. Times for activities follow your company's settings.

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