Accurately tracking which customers have checked in versus those who haven't is essential not only for managing your events smoothly but also for re-marketing efforts, sending review emails only to those who completed an activity, or filtering based on custom booking statuses like “Order Fulfilled”.
This guide will show you how to generate a report that lists all checked-in and not checked-in customers for any scheduled trip.
Viewing a Report for Checked-In vs. Not Checked-In Customers
- Select Reports from the toolbar
- Select the Activity report on the left menu
Can’t Find the “Activity” Report?
If you don’t see a report labeled “Activity,” it might be due to customized language settings on your account. In this case, your report may appear under a different name, such as “Flights,” “Tours,” “Games,” or another custom title.
- Select Detail from the top navigation menu
- You will find a Status column on the report, displaying your applied Booking Statuses
If you've configured Custom Booking Statuses, they will also appear on this report if they've been applied to trips in your manifest.