Booking Availabilities / Timeslots

Establish the dates and times when customers can book a particular activity.

Written By Melanie

Updated on February 6th, 2025

Availabilities or timeslots refer to the specific dates and times that activities are available for booking. For instance, you may have a boat tour that you offer all day every day in the summer versus a beer tour that you only offer on Friday and Saturday evenings. This article illustrates how to set up booking availabilities. If you want to change the status of availabilities across multiple activities in your catalog, you can save time by using the Bulk Availability Editor‍.

 

Create Booking Availabilities

  1. Navigate to the desired experience by selecting More > Activity Catalog from the toolbar

 

  1. Select the activity you would like to edit from your activity list
  2. Select Dates & Times from the sidebar menu, then choose the Create button

 

  1. Choose a name for your availabilities to easily reuse them when setting up next year’s schedule

  2. Select the activity or activities for which you want to create availabilities

  3. Choose how often your availabilities should repeat

Depending on which option you select, other required fields will appear or disappear to ensure the availability settings function properly. For details and examples, see Day Frequency Settings for Booking Availabilities

 
  1. Set the timeslot visibility 

    1. Open: Available for booking on e-commerce and by logged-in team members

    2. Open Unrestricted: Ignores booking restrictions (e.g., “close timeslots 24 hours before event time”)

    3. Private: Only visible and bookable by logged-in team members

 

  1. When the page reflects your desired availability settings, select the Create New Availabilities button. The number of availabilities specified on the button will differ based on the settings you've chosen

It may take a few moments for your new availabilities to appear, depending on the number of items you are adding. You'll know the task is complete when you see your new availabilities listed under the Dates & Times section of the sidebar menu.

 

 

 

What About Booking Limits?

Whether you set up availabilities using fixed or flex-time booking, you will have the option of Setting Activity Capacity Limitsbased on specific criteria, such as the maximum number of ticket types you can host (e.g. adult vs. child travelers), the number of seats available for event transportation, or the amount of resources available for any given timeslot.