The Timeslot Editor provides a powerful calendar view for managing your timeslots across multiple days. Use the View Mode options to quickly see capacity, availability, booking levels, and status for all your experiences at a glance.
How to Access the Timeslot Editor
- Enable the Timeslot Editor beta feature (if you haven't already)
- Navigate to Calendar from the main navigation
- Select the Pencil Icon to the right of the Day View
- Use the View Mode toggle buttons to switch between different views
View Mode Options
The Timeslot Editor includes four View Mode options, accessible via the toggle buttons at the top of the calendar:
| View Mode | What It Shows | Best Used For |
|---|---|---|
| Capacity | The total number of spots available for each timeslot (maximum you can sell) | Reviewing your overall inventory setup |
| Availability | The remaining spots after bookings and holds (what's left to sell) | Seeing real-time booking availability |
| Heatmap | Color-coded visualization of how full each timeslot is | Quick visual scan of busy vs. open times |
| Status | The operational status of each timeslot (Open, Closed, Cancelled) | Managing which timeslots are bookable |
Understanding Each View Mode
Capacity View
Displays the maximum number of spots that can be sold for each timeslot.
- This number is set when you configure your activity or resources
- Capacity stays the same regardless of how many bookings you have
- Use this view to verify your inventory is set up correctly
Example: If you have 2 helicopters with 6 seats each, capacity shows 12.
Availability View
Displays the remaining spots that customers can still book.
- Calculated as: Capacity - Booked - Holds
- Updates in real-time as bookings are made
- This reflects what customers see when booking online
Example: If capacity is 12 and 5 people have booked, availability shows 7.
Heatmap View
Provides a color-coded visual of booking levels across your calendar.
- Lighter colors indicate more availability (less booked)
- Darker colors indicate less availability (more booked)
- Quickly identify your busiest and slowest times
- Great for spotting patterns across the week
Status View
Shows the operational status of each timeslot.
- Open - Timeslot is available for booking
- Closed - Timeslot is not accepting bookings
- Cancelled - Timeslot has been cancelled
Use this view to quickly identify which timeslots need attention or have been closed due to weather, staffing, or other factors.
Filtering Your View
Use the filter options at the top of the calendar to narrow down what you see:
| Filter | Description |
|---|---|
| Activities | Select specific experiences to display |
| Date Range | Choose the week or custom date range |
| Days of Week | Filter to show only specific days |
Viewing Timeslot Details
Click on any timeslot to open the Details popup, which shows:
- Timeslot Status - Open, Closed, or Cancelled
- Ticket Type - The customer type for this availability
- Capacity - Maximum spots
- Booked - Number of confirmed bookings
- Available - Remaining spots
- Availability ID and Timeslot ID - For troubleshooting
From this popup, you can also click Run Diagnostic Report to see a detailed breakdown of how availability is calculated.
Bulk Selection
The Timeslot Editor supports selecting multiple timeslots at once:
- Click and drag to select multiple cells
- The bottom of the screen shows how many timeslots are selected
- Use Clear Selection to deselect all
Bulk selection allows you to make changes to multiple timeslots simultaneously, such as closing a range of timeslots or adjusting capacity.
Common Tasks
Check why a timeslot shows no availability
- Switch to Availability view
- Click on the timeslot showing 0
- Click Run Diagnostic Report to see what's using the capacity
Find your busiest times
- Switch to Heatmap view
- Look for the darkest colored cells
- These are your most booked timeslots
Verify capacity is set correctly
- Switch to Capacity view
- Scan across your timeslots to ensure the numbers match your expectations
- If a timeslot shows incorrect capacity, you may need to adjust your experience settings or set a capacity override