Global policies convey important information to guests inside their confirmation emails and upcoming reminder emails. These policies apply to all activities but can be overridden by policies specific to individual activities. For instructions on how to override global policies for individual experiences, refer to this article.
Defining Global Policies
To configure global policies, follow the steps below:
- Select the gear icon in the upper right corner of your navigation toolbar
- From the Setup & Configuration page, choose Company Info, Links & Policies
- Choose the Policies tab
Within the Policies tab, you can define global policies that will be displayed for all booked activities. Fill out the appropriate box with your policy and remember to save your changes!
Important Note
If neither activity-specific policies/notes nor global policies/notes are set, no policies or notes will be displayed in your email messaging.