Setting up deposits enhances cash flow by securing upfront payments and minimizing the risk of cancellations. It helps ensure serious bookings, reduces no-shows, and allows for better resource management. This practice also demonstrates customer commitment, boosting satisfaction and booking conversion rates.
This article describes how to set up deposits inside your TripWorks account.
Have You Set Up Your Activity Catalog?
In order to set up deposits, make sure you first set up your activity catalog. Learn how to Create a New Activity here.
How To Set Up Deposits
- Navigate to your Activity Catalog by selecting More > Activity Catalog from the toolbar
- Choose the activity for which you want to set up deposits
- From within the activity editor, select Deposits on the left menu
- Select how you would like to collect deposits. Expand the sections below to learn about each option.
No Deposits
Select this option if you would like to disable deposits and collect the full amount due during checkout.
Collect an Amount Per Ticket
Select this option to collect a fixed dollar amount or percent amount for each ticket on a trip
In the example above, the ticket base rate is $200 per person, and a $50 deposit per ticket is required. If 3 tickets are added to the cart, customers will see the subtotal along with the deposit due at the time of booking during checkout:
Collect an Amount Per Experience
Select this option to collect a fixed dollar amount per experience (activity)
In the example above, the ticket base rate is $200 per person, and a $50 deposit per trip is required. If 3 tickets are added to the cart, customers will see the subtotal along with the deposit due at the time of booking during checkout:
- Select Save to save your settings
