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Guides

Learn how to create, configure, and manage Guides in TripWorks.

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Set up a guide

A guide is a team member you can schedule to run trips. Invite a new person or enable an existing one, set their color and title, and record their time off.

Updated November 5th, 2026
Assign a guide to a timeslot

Assign guides to timeslots from the Guides tab of the Calendar, repeat them on a schedule, and drag to reassign. It's internal and never affects guests.

Updated November 5th, 2026
See who's working & schedule guides

See who's working and where the gaps are, staff a whole season with one recurring schedule, move shifts by dragging, and share or print each guide's schedule.

Updated November 10th, 2026
Guide alerts & notifications

Notify guides by email, SMS, or in-app when a trip they're on changes, covering assigned, unassigned, reserved, rescheduled, rebooked, and cancelled.

Updated October 24th, 2026
How guides see their schedule

Guides can see the trips they're assigned to by signing in to TripWorks, subscribing to a personal calendar (iCal) feed, and getting in-app and email alerts.

Updated November 5th, 2026
Assign guides in bulk & set recurring schedules

Staff a whole week at once, set a standing weekly rota with a recurring schedule, and block out a guide's time off, all from the Guides schedule grid.

Updated October 27th, 2026
Limit what a guide can see

Put a guide in the Guide group and they see only the trips they're assigned to. Use Guide Manager for guides who run the schedule and see everyone's trips.

Updated November 10th, 2026

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