If you're having trouble seeing your activity in the booking widget, there are several possible reasons why it may not be appearing. This guide will walk you through the common causes and provide solutions to ensure your activity is visible to customers.

Your activity may not appear in the widget for a few reasons:

• Activity Status

  • Ensure that your activity is set to "Live." Only activities that are marked as live will be visible to customers through the booking widget.

• Prerequisites

  • Check if you have completed all the necessary prerequisites for publishing the activity. If any steps are missed, the activity will not be available in the widget. For more detailed instructions, you can refer to our guide on How to Publish an Activity.

• Visibility Settings

  • Make sure that the visibility settings for the activity are correctly configured. If it is set to "Draft," "Unlisted/Private," or "Archived," it will not show up in the widget.

• Timeslot Status 

  • If all timeslots for an activity are fully booked, closed, or marked private, it may not be displayed. You can check the activity editor to ensure that there are available timeslots. Learn more about Booking Availabilities.

   

For more detailed guidance, you can refer to the Basic Settings for an Activity article.