The Star TSP654II AirPrint printer lets you print paper receipts from an iPad or iPhone over your Wi-Fi. This guide covers the one-time hardware setup: putting the printer on your network and adding it to your device. After that, it appears as a print option whenever you print from TripWorks.
In this article
What you need
From the box: - The TSP654II AirPrint receipt printer. - The Star AirPrint guide sheet. It has the login for the printer's setup page.
From you: - An Ethernet cable, for the first setup only. - A router with internet access, and your Wi-Fi network name and password. - The iPad, iPhone, or Mac you want to print from, on the same Wi-Fi network.
Set up the printer
- Plug in the printer. While holding the Feed button, switch the printer on. Let go of Feed once it starts printing.
- Connect the printer to your router with the Ethernet cable.
- The printer prints two sheets. The second shows your printer's IP address under Ethernet Network. Write it down.
- On any device on the same network, open a browser and enter that IP address. The Star AirPrint login screen opens.
- Log in with the username and password from your Star AirPrint guide sheet.
- Select Wireless Connection, then sign in to your Wi-Fi network.
- Select Save, then Execute.
- On your device, open the network settings and check that the printer shows Connected.
- Unplug the Ethernet cable.
- Add the printer to your device through its printer settings.
If the screens on your printer differ from these steps, follow the Star guide sheet that came with it. It covers the printer's own setup pages.
Print a receipt from TripWorks
- Open the trip and select Print. Its tooltip reads Print receipt.
- Choose the TSP654II from your device's print options.
The printer shows up on any Apple device on the same Wi-Fi network. If you've connected a cash drawer to the printer, printing a receipt can open it.
To print on a single page from a desktop Mac, see Send or print a receipt for a booking.
Examples
- Set up a new counter iPad. Add the printer to the iPad's printer settings on the same Wi-Fi network, then print a test receipt from any trip.
- Find the printer's address after you've lost the sheet. Hold Feed while switching it on again.
Frequently asked questions
How do I find the printer's IP address?
Switch the printer off, hold the Feed button, switch it on, and let go when it starts printing. The second sheet lists the address under Ethernet Network.
The setup login screen won't open. What should I check?
Make sure the address in your browser matches the one on the sheet, and that your device is on the same network as the printer. During first setup the printer must be connected to the router with the Ethernet cable.
The printer isn't in my list of printers. What now?
Check that the printer shows Connected in your network settings and that your device is on the same Wi-Fi network. Then add the printer again in the printer settings on your device.
Can I use a different receipt printer with an iPad?
From an iPad or iPhone, TripWorks supports the Star TSP654II AirPrint printer. From a desktop browser, any printer your computer can reach works. See What printing options does TripWorks support?
Is this the same as printing tickets?
No. Receipts print through your browser or AirPrint and need no extra software. Physical tickets use QZ Tray. See Set up ticket printing with QZ Tray.
Related
- What printing options does TripWorks support?
- Send or print a receipt for a booking
- Set up ticket printing with QZ Tray
- Set up and use cash drawers
Built for attractions, tours & activities
Print receipts at the counter
See how attractions, tours, and activities take payment and hand guests a receipt on TripWorks. Book a demo and make the switch.