When a guest adds products to a trip or makes additional purchases, sending them a receipt helps reinforce trust and transparency. While they may receive a receipt in their initial confirmation email, a separate receipt can provide proof of these added items and serve as a helpful record for future reference.
This article explains how to easily send a receipt by printing it out or emailing it directly to your customers.
How to Email a Receipt
Pro Tip
Before you begin, ensure you have a dedicated template designed specifically for receipts. For step-by-step instructions on setting this up, see our guide on Creating a Receipt Email Template.
- In the customer's trip, select Email
- Select your receipt template from the list and add an optional note if needed
- Choose Send
- Your customer will then receive an email containing a copy of their receipt
How to Print a Receipt
- In the customer's trip, select Print
- Select the appropriate printer from the available options
- Select Print
Important Note
Printing receipts requires either a receipt printer or an inkjet printer. To find out which receipt printers are compatible with TripWorks, refer to our guide on Recommended Software & Hardware.
If your receipts are printing on multiple pages, check out our guide on setting up Single-Page Receipts.