Subcategories

• Reports overview

  TripWorks reports turn your bookings, payments, and activity data into the numbers you need to run the business — for accounting, for marketing, and for cash flow. This guide explains the report families and, just as importantly, which report answers...

  July 8th, 2026 55 views 0 likes
• Why don't my report totals match?

  If your Sales, Finance, and Payout reports show different numbers for the same period, nothing is broken — they're measuring different things over different timeframes. Each is built for a specific purpose, and knowing which to use for which question...

  July 8th, 2026 32 views 0 likes
• Using the payout report

  The payout report is where you track the money actually landing in your bank account — both recent deposits and upcoming ones still in transit. It's the report to reach for when you're reconciling your bank statement or answering "when...

  July 8th, 2026 42 views 0 likes
• The Daily Executive Summary report

  The Daily Executive Summary is a performance snapshot of your business, delivered for each day so you can keep a pulse on sales and payments without digging through reports. It's the fastest way to see whether you're up or down...

  July 8th, 2026 32 views 0 likes
• Understanding your Business Analysis dashboard

  The Business Analysis dashboard turns your booking, revenue, and call data into plain-English insights — so you can see what's working, where you're leaving money on the table, and what to do next. It's powered by AI and refreshes automatically,...

  July 8th, 2026 32 views 0 likes
• The Cancellations & Rebookings report

  This report gives you a clear view of just your cancellations — how many you've had, what they represent in revenue, and whether those guests came back and rebooked. It's the difference between a guest who left for good and...

  July 8th, 2026 19 views 0 likes
• Marketing sources (how customers heard about you)

  A marketing source records how a guest heard about you — Google, a referral, a billboard, TikTok, a magazine ad. It's one of the most useful pieces of marketing data you can collect, because it tells you which activity actually...

  July 8th, 2026 22 views 0 likes
• Report on reseller revenue & commission

  When you sell through a reseller or OTA that takes a commission, the number you care about is what you actually keep. TripWorks calculates that for you — the trick is reading the right column and making sure each reseller's...

  July 8th, 2026 18 views 0 likes
• Can I remove or respond to a review?

  Short answer: the reviews you collect in TripWorks are view-only. You can read them, filter and search them, see the AI sentiment on each, and open the linked booking — but there's no way to hide, delete, edit, or reply...

  July 8th, 2026 15 views 0 likes