Rebooked Trip Messages

Review the default settings for rebooked trip messages and learn how to adjust those settings.

Written By Michelle

Updated on October 7th, 2024

Your Message Template Library comes with one rebooked trip message template. This template is designed to notify customers that their chosen event has been rescheduled, provide them with the updated date and time, and recap other pertinent trip details.


 

Rebooked Trip Message Settings

By default, rebooked trip messages are not sent to customers automatically when you Reschedule a Trip‍. However, you can:

Additionally, if the rebooked message template provided in your Message Template Library does not satisfy your business's needs, you can: