Why can't I clone a booking?

The Clone Booking option is hidden or blocked when the trip is locked, you lack permission, the trip is deleted, or there's no availability for that ticket type.

Written By Aaron Fessler (Super Administrator)

Updated at July 7th, 2026

Cloning copies a booking so you can quickly add another of the same. If you don't see Clone Booking on a booking, or it won't go through, it's usually one of these:

  • The trip is locked. Trips lock automatically about 14 days after they're created. Unlock the trip first, then clone.
  • You don't have permission. Cloning a locked trip needs the same access as unlocking one. See the User permissions reference.
  • The trip is deleted. You can't clone a booking on a deleted trip.
  • There's no availability. If the ticket type you're cloning has no remaining spots on that timeslot, there's nothing to clone into — free up capacity or pick another time.

Frequently asked questions

The Clone Booking option isn't showing at all — why?

Most often the trip is locked, or the timeslot has no remaining availability for that ticket type. Unlock the trip (if you have permission) and confirm there's space, and the option returns.

Can I clone a booking on a fully-booked timeslot?

No — cloning needs an open spot for that ticket type on the timeslot. Without availability there's nowhere for the cloned booking to go.

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